Help & contact
How can we help?
Most answers are below. Write to us any time at contact@retireshield.com.
I can’t find my files
Your download links are in your purchase email. We can resend them.
Billing & receipts
Charges, receipts, card and PayPal.
Refunds
30-day money-back promise on every guide and kit.
The Money Brief
Change your email, pause or unsubscribe.
Common questions
Where do I find what I bought?
Your download links are in the email we sent right after you paid. Search your inbox for RetireShield, or write to us and we will resend them.
I didn’t get my email.
Check your spam or promotions folder for a message from RetireShield. If it isn’t there, use the form and we’ll resend it.
Is this a subscription?
No. Guides, kits and All-Access are one payment. Nothing renews or bills you again.
Can my son or daughter help me with my account?
Yes. They can sign in with your email on your device, or forward the sign-in link to themselves.
Can you answer a question about my own benefits?
We teach the rules but can’t give personal advice. For your own case, contact SSA, Medicare, the IRS or a licensed professional.
How do I get a refund?
Email contact@retireshield.com within 30 days with the email you used to buy. No questions asked.
Send us a message
Please don’t send Social Security, Medicare, bank or card numbers.